上海微创软件有限公司是美国微软公司和上海市政府共同投资创立的以IT 服务为核心的新型综合型软件企业。在上海市政府和微软的大力支持下，微创软件将自己的使命定位为“ 迅捷、诚信、尽责，携手客户创造价值、实现潜能，打造中国最值得信赖的IT 服务和解决方案提供商 。 这个是我们公司的网址 : 您可以更加了解我们公司J http://www.wicresoft.com/wsweb/pages/index/index.aspx 我有以下的两个职位需要招募 .1. Enterprise Desktop Support 赴微软企业级客户技术支持2. 赴微软新闻组开发支持工程师 以下是此职位的职责与要求供您参阅:
Position : Support Engineer - Enterprise Desktop Support (Office, SharePoint Portal Server, Project Server)Department: BizApp Support GroupLocation: Shanghai Job description: Reporting to GTSC-China Enterprise Desktop Support Team Manager, the Support Engineer is responsible for providing quality support for Microsoft Desktop products, including Windows, Office, SharePoint Server and Project server. MAIN RESPONSIBILITIES: l Provide timely technical support on the problems and advisory service for Enterprise customers. l Collaborate with Product team to create quicker issue resolution to achieve high customer satisfaction. l Answer escalation questions and provide consulting service for internal colleagues from other branches. l Learn advanced technologies and deliver high-level training internally and externally. NATURE AND SCOPE: l Provide direct contact from Microsoft to the customers via hotline and Email l Be extremely accurate in the information and solutions provided to the customer. l Decide among other things how best to satisfy each customer's needs in varying critical and non-critical situations. l Maintain a high level of professionalism and quality when interacting with Microsoft customers. Job Requirements: l Bachelor degree with at least 2 years of IT industry experience; or master degree in computer science. l Solid knowledge of Microsoft Office, Windows and networking is required. Familiar with Visio, or project management is a plus. l experience in other Microsoft technologies, including Internet Information Services (IIS), SQL Server, .Net knowledge is desired. l Excellent written and verbal English skill is a must. Fluent Cantonese is a plus. l Quick learning and troubleshooting skills are needed. l Hard working and great passion on new computer technology. l Basic programming skill (like C, C++, VB or C#) is required. l MCSE preferred Position : 赴微软新闻组开发支持工程师Department: BizApp Support GroupLocation: Shanghai 1. 语言范围：英语四级以上；2. 专业能力： ・ 专业：计算机及相关专业；・ 学历：国家承认正规院校本科以上学历；・ 技术要求：有建立微软DNA2000 ，基于 .net 的解决问题的经验和技巧，包括：IIS/ASP, COM+, and SQL Server；・ 至少熟练掌握下列技术中的两项：VB/VB.NET, VC, VJ, C#, ASP/ASP.NET, ADO/ADO.NET ；有C/C++ 的编码经验； 3. 非技术要求：表达能力好，沟通流畅、逻辑思维缜密、解决问题思路正确、 服务意识强烈、工作态度端正、性格开朗、乐于助人； 4. 工作方式：通过网络、邮件为客户提供远程支持，在较短的时间内解 决客户的问题，提高客户满意度；补充： 1. 该职位是通过网络和电邮的方式对公司客户进行售后技术支持。2. 该职位面对英语客户，因此要求具备优秀的英语读写能力。3. 有 C/C++ 编程经验，熟悉 SDK ，大客户技术支持工作经验者优先。4. 工作地点：上海 我们将真诚地邀请所有具备以上特质的英才加盟微创这个充满激情和挑战的团队, 以全新的业务模式、先进的管理理念、优秀的企业文化、一流的人才资源，以及我们的智慧和勤奋，去共同创造中国最优秀的软件企业。微创公司会为员工提供良好的技术培训与指导，提供广阔的职业发展空间，您可以按照以下方式投递您的简历：电子邮件：wjyou@wicresoft.com 公司地址：威海路755号文新报业大厦40楼邮政编码：200041 .
尤雯娟 Recruiting Assistant Shanghai Wicresoft Co. Ltd. 上海微创软件有限公司Phone: +86 21 63352266, Extension 6883 Fax: +86 21 52921008E-mail: wjyou@wicresoft.com " 微创发展，人才先行” - "Success Through People-Ready Strategy"
Position : Support Engineer - Enterprise Desktop Support (Office, SharePoint Portal Server, Project Server)Department: BizApp Support GroupLocation: Shanghai Job description: Reporting to GTSC-China Enterprise Desktop Support Team Manager, the Support Engineer is responsible for providing quality support for Microsoft Desktop products, including Windows, Office, SharePoint Server and Project server. MAIN RESPONSIBILITIES: l Provide timely technical support on the problems and advisory service for Enterprise customers. l Collaborate with Product team to create quicker issue resolution to achieve high customer satisfaction. l Answer escalation questions and provide consulting service for internal colleagues from other branches. l Learn advanced technologies and deliver high-level training internally and externally. NATURE AND SCOPE: l Provide direct contact from Microsoft to the customers via hotline and Email l Be extremely accurate in the information and solutions provided to the customer. l Decide among other things how best to satisfy each customer's needs in varying critical and non-critical situations. l Maintain a high level of professionalism and quality when interacting with Microsoft customers. Job Requirements: l Bachelor degree with at least 2 years of IT industry experience; or master degree in computer science. l Solid knowledge of Microsoft Office, Windows and networking is required. Familiar with Visio, or project management is a plus. l experience in other Microsoft technologies, including Internet Information Services (IIS), SQL Server, .Net knowledge is desired. l Excellent written and verbal English skill is a must. Fluent Cantonese is a plus. l Quick learning and troubleshooting skills are needed. l Hard working and great passion on new computer technology. l Basic programming skill (like C, C++, VB or C#) is required. l MCSE preferred Position : 赴微软新闻组开发支持工程师Department: BizApp Support GroupLocation: Shanghai 1. 语言范围：英语四级以上；2. 专业能力： ・ 专业：计算机及相关专业；・ 学历：国家承认正规院校本科以上学历；・ 技术要求：有建立微软DNA2000 ，基于 .net 的解决问题的经验和技巧，包括：IIS/ASP, COM+, and SQL Server；・ 至少熟练掌握下列技术中的两项：VB/VB.NET, VC, VJ, C#, ASP/ASP.NET, ADO/ADO.NET ；有C/C++ 的编码经验； 3. 非技术要求：表达能力好，沟通流畅、逻辑思维缜密、解决问题思路正确、 服务意识强烈、工作态度端正、性格开朗、乐于助人； 4. 工作方式：通过网络、邮件为客户提供远程支持，在较短的时间内解 决客户的问题，提高客户满意度；补充： 1. 该职位是通过网络和电邮的方式对公司客户进行售后技术支持。2. 该职位面对英语客户，因此要求具备优秀的英语读写能力。3. 有 C/C++ 编程经验，熟悉 SDK ，大客户技术支持工作经验者优先。4. 工作地点：上海 我们将真诚地邀请所有具备以上特质的英才加盟微创这个充满激情和挑战的团队, 以全新的业务模式、先进的管理理念、优秀的企业文化、一流的人才资源，以及我们的智慧和勤奋，去共同创造中国最优秀的软件企业。微创公司会为员工提供良好的技术培训与指导，提供广阔的职业发展空间，您可以按照以下方式投递您的简历：电子邮件：wjyou@wicresoft.com 公司地址：威海路755号文新报业大厦40楼邮政编码：200041 .
尤雯娟 Recruiting Assistant Shanghai Wicresoft Co. Ltd. 上海微创软件有限公司Phone: +86 21 63352266, Extension 6883 Fax: +86 21 52921008E-mail: wjyou@wicresoft.com " 微创发展，人才先行” - "Success Through People-Ready Strategy"
